Last Updated: January 1, 2026
Company Name : NewFocus Optoelectronics Technology (Shanghai) Co., Ltd
Registered Address : No. 4589 Waiqingsong Road, Qingpu District, Shanghai
We value your privacy and are committed to protecting your personal data. This privacy policy applies to our NewFocus App, which connects and controls car charger devices through Bluetooth protocol, enabling real-time monitoring and setting of parameters such as device voltage, current, working mode, temperature, etc. We strictly process your personal data in accordance with the requirements of the General Data Protection Regulation (GDPR) of the European Union. Please carefully read the following content to understand how we collect, use, and protect your information.
When using this app, we will collect and use the following information to support the core functions of the app, including third-party login, Bluetooth device connection, device status display, curve settings, history query, and firmware upgrade ：
(1) Three party login information:
To create an account and ensure user authentication, we offer two methods: Apple login and WeChat login. During this process, we will obtain your authorization information (such as Apple ID or WeChat nickname, avatar, unique identifier, etc.) for account registration, login, and password reset (if applicable). You can revoke authorization at any time in the device settings.
(2) Bluetooth connection information:
When you use the app to scan and connect Bluetooth devices, we collect information such as the device's MAC address, device name, and connection status to establish a stable connection, identify device identity, and control the car charger (such as setting voltage, current, working mode, etc.).
(3) Equipment operation data:
To display the device status in real-time on the App homepage, we will read the following data from the connected car charger:
• Output voltage, output current
• Input voltage
• Charging stage
• Internal temperature and battery temperature
• Working modes (such as constant voltage, constant current, repair mode, etc.)
• Working status (running/paused/faulty, etc.)
• Accumulated working hours
These data are only transmitted between local devices for interface display and user feedback, and will not be uploaded to the server unless used for firmware upgrades or technical support.
(4) Curve setting and configuration data:
When you create or select a charging curve in the "Curve Function", relevant parameters (such as voltage time curve, current setting value, etc.) will be saved locally or synchronized to the paired car charger, so that the device can operate according to the settings.
(5) Operation logs and system data:
We will record your key actions in the app, such as:
• Bluetooth connection/disconnection
• Voltage/current parameter modification
• Work mode switching
• Firmware upgrade behavior
• User logout or exit the app
These logs are used for technical support, fault diagnosis, and product optimization, stored locally or encrypted and uploaded to our secure server (only in necessary scenarios).
（6） Firmware upgrade data:
In the 'Firmware Function' section, the app will check the current firmware version of the device and download and install the update package with your consent. This process may involve temporary transmission of device model, current version number, and other information to ensure compatibility and security.
We will not sell or rent your personal data to third parties. However, in the following circumstances, we may share, transfer, or disclose your data:
1. Service Providers : To ensure the proper operation of our services, we may share some of your data with third-party partners, such as providers of Bluetooth technology, GPS location, or data storage services. These partners will process your personal information in accordance with GDPR and will follow the same protection standards as we do.
1. Legal Requirements : We may disclose your personal information when required by law, for example, in response to legitimate requests from law enforcement or government authorities.
1. Business Transfers : In the event of company restructuring, merger, or sale, your personal data may be transferred as an asset. In such cases, we will notify you and ensure the new entity continues to adhere to this Privacy Policy.
To ensure the stable operation of our App or to implement related functions, we may integrate software development kits (SDKs) provided by third parties. We conduct strict security checks on these third-party SDKs and require our partners to take stringent data protection measures to safeguard your legal rights. The details of the third-party SDKs we use are as follows:
We do not use cookies to store personal information in the App, but we may use local storage to save your device configuration data for quick loading of Bluetooth device information during future use. You can clear this local storage data through your mobile settings.
Under GDPR, you have the following rights:
1. Right to Access : You have the right to request a copy of the personal data we hold about you. You can exercise this right through the App or by contacting our privacy department.
1. Right to Rectification : If your personal data is inaccurate or incomplete, you have the right to request correction.
1. Right to Erasure : In certain circumstances, such as when your data is no longer relevant to the purpose for which it was collected, you can request the deletion of your personal data. We will process such requests as soon as possible unless legal or contractual obligations require us to retain the data.
1. Right to Restrict Processing : You have the right to request that we restrict the processing of your data in specific situations, such as when you contest the accuracy of the data.
1. Right to Data Portability : You can request to have your personal data transferred to you or another data controller in a structured, commonly used, and machine-readable format.
1. Right to Object : You can object to the processing of your personal data based on legitimate interest at any time. We will stop processing upon receipt of your objection unless we have compelling legal grounds to continue processing your data.
1. How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us at: changsheng.du@newfocusauto.com . We will respond to your request as promptly as possible.
We store your data on secure servers within the European Union and have implemented appropriate technical and organizational measures to prevent data loss, misuse, unauthorized access, disclosure, or alteration. All personal data will be retained for the duration of your use of our services and will be deleted or anonymized in accordance with legal requirements once it is no longer needed.
1. Data Encryption: We use encryption technology to protect data during transmission and storage.
1. Access Control: Only authorized personnel have access to your data, and we regularly review and audit our systems for security.
1. Data Breach Response: In the event of a data breach, we will notify users in accordance with GDPR requirements and take measures to mitigate any potential impact.
In compliance with GDPR, we ensure the following rights for EU users:
1. Legal Basis for Processing: We process personal data based on user consent, contract performance, or legitimate interests. We will obtain your explicit consent before collecting location information or Bluetooth device data.
1. Cross-Border Data Transfer: If data needs to be transferred outside the EU, we ensure that such transfers comply with GDPR data protection standards, using appropriate safeguards such as Standard Contractual Clauses (SCCs) or Privacy Shield agreements.
1. Data Portability: You have the right to receive the personal data you provided in a machine-readable format and transfer it to another service provider.
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected. After that, the data will be deleted or anonymized. Registration information, location data, and Bluetooth device connection data will be deleted immediately after you deregister your account or stop using the App, or retained for a longer period as required by law.
8. Data Retention Period
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Thereafter, we will delete or anonymize the data.
Retention Details:
1. Registration Information: Deleted immediately upon account deletion.
1. Location and Bluetooth Device Connection Data: Deleted immediately when you stop using the App or upon account deletion.
1. Operational Logs: Stored for 30 days for technical support and security audits, then automatically deleted.
This Privacy Policy may be updated in response to changes in law, technology, or business operations. Any significant changes will be communicated to you via an in-App notification to ensure you are aware of the latest privacy protection measures.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
021-59224688
Email : changsheng.du@newfocusauto.com
Address : No. 4589 Waiqingsong Road, Qingpu District, Shanghai
If you are dissatisfied with our response, particularly if you believe our personal data processing has violated your legal rights and interests, you may seek a resolution through your local data protection authority.
For contact details of other regional personal data supervisory authorities, you can consult your local government. For contact information on EU data protection authorities, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.